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Terms and Conditions:

Fish Tales Charters:

If less than 36 hours from booking date no refund issued-100%cancellation fee. 36-48 hours from booking date 50% cancellation fee. Over 48 hours no cancellation fee, except booking fee.

BTS PORT DOUGLAS PTY LTD:

15% cancellation fee is applied for all tours cancelled with more than 48hrs notice of tour departure. 50% cancellation fee is applied for tours cancelled between 12 and 24hrs prior to departure. No refund for no shows or less than 12 hours notice of cancellation. Full refund provided if tour or transfer is cancelled by operator.

Go West Tours:

Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.

Chevrolet Convertibles / Top Down Tours:

Cancellation may occur due to extremes in weather conditions, in these situations we will refund or change dates to suit customers request.

Cairns Dive Centre:

Cancellations or changes to bookings within 48hrs of departure for any reason will not be entitled to any refund. 20% Cancellation fee on all bookings regardless of date.

Big Cat Green Island Reef Cruises:

No cancellation fees are applied by the Tour Operator.

Wildlife Tours Australia:

Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.

Sydney HeliTours:

Cancellation 24-48 hours before the flight incurs a 50% cancellation fee. If cancelled within 24 hrs of the flight, there is a 100% cancellation fee. If passengers elect not to fly due to weather, but the helicopter flight is still operational, a 100% cancellation fee applies.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Wildlife Coast Cruises:

Due to possible schedule amendments, we advise to check with our office before planning your itinerary. Wildlife Coast Cruises reserves the right to cancel at short notice. If you wish to cancel your cruise, a 20% cancellation fee will apply. Cancellations within 48 hours of scheduled departure receive no refund. Some cruises may be cancelled due to weather, insufficient bookings or special events. In the event of this, an alternative cruise will be offered. If this is not possible, then at the discretion of management a refund will be considered.

Vagabond Cruises:

Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential. •Child rate = 5-14 yrs •Concession rate = Australian seniors/pensioners & full time students •Family rate = 2 adults + 2 children •Full payment is due on booking •There is no refund for no shows •Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled •A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card •Your ticket is valid for the day of the booking only •Please arrive at departure point 15 minutes prior to departure time •Surcharge will apply on Public Holidays •Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January

Captain Cook Cruises (WA):

Cancellation or Changing Passenger Numbers. Cancellations received with more than 72hrs notice prior to tour departure may receive a refund. Cancellations within 72hrs of departure no refund will be issued. IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS' All postponed cruises are treated as cancellations.

K'gari Explorer Tours (formerly Fraser Explorer Tours):

Tour itinerary may change due to tides and weather conditions. Please note we do not carry children under the age of 1. Bookings cancelled more than 48 hrs prior to departure will incur no cancellation fee. Bookings cancelled between 24 - 48 hrs prior to departure will incur a 50% cancellation fee. Bookings cancelled less than 24 hrs prior to departure or failure to board the tour will incur a 100% cancellation fee. Non utilised components not refunded.

Sensational Sydney Cruises:

Cancellation Policy: Individual “Cruise like a local” bookings: Cancellations made more than 72 hours before travel (as logged in the Operator's system audit) may be made without penalty and a full refund will be given to the Customer. Cancellations made less than 72 hours before travel will attract a 100% cancellation fee and no refund at the Operator's discretion. The Operator has the right to retain all deposits received up to the amount of the cancellation fee and invoices will be issued for any further amounts outstanding. Groups or Exclusive Charters (12 paxs or more): Cancellations made more than 30 clear working days before travel (as logged in the Operator's system audit) may be made without penalty and a full refund will be given to the Customer. Cancellations made less than 30 clear working days before travel will attract a 50% cancellation fee. The Operator has the right to retain all deposits received up to the amount of the cancellation fee and invoices will be issued for any further amounts outstanding. Weather Cancellations: Cancellations made by the Operator due to inclement weather will entitle the Customer to a full refund of the Fare Price. Other Cancellations: Cancellations may be made at the Operators discretion due to mechanical breakdowns which may result in the vessel being unable to operate. If this occurs the Customer will receive a full refund of the Fare Price. Fail to Board: It is the Passenger's responsibility to ensure that they arrive on time for the departure of the vessel. Failure to do so will mean that the Passenger forfeits the full fare price to the Operator. Safety Requirements for Travel: 1. Disabled Passengers: The Operator recommends that disabled persons seek medical advice before participating. Disabled Passengers cruising aboard Calypso do so at their own risk and the Operator accepts no liability for any damage or injury caused. 2. Pregnant Persons: Pregnant persons cruising with Calypso do so at their own risk and the Operator accepts no liability for any damage or injury caused. 3. Intoxicated Persons: The Operator does not condone excessive drinking and no intoxicated person will be allowed to embark the vessel named Calypso. Minimum Age Requirement: There are no minimum age requirements for children to board Calypso. Children are the responsibility of their parents at all times. The Skipper and other crew members are not responsible for their care or safety. Life jackets are available on board for children and adults alike. Adult prices will apply from age 13 upwards. Times & Duration: May vary slightly at the skipper's discretion and depending on sea and weather conditions. The 'Cruise like a local' tour commences at 12.30pm and concludes at 4.30pm. Groups and exclusive charter embarkment and disembarkment times are arranged at the time of booking. Passengers are required to be at the pick up location 15 minutes prior to nominated departure. Days of Operation: The 'Cruise like a local' tour operates daily from 1st September to 1st June (inc), 12.30pm, returning 4.30pm. Minimum Numbers: 'Cruise like a local' departs with a minimum of two passengers and will cater up to 12 people. If you have numbers that exceed this, you will need to make a private booking. Marine Insurance: Sea Sydney cruises carry full insurance and public liability. Calypso is a charter vessel, survey number 21415. No Warranty: The Operator does not warrant the accuracy, completeness, suitability or reliability of any information, service or product listed on the Operator's website. Disclaimer: 1. All passengers participate in this harbour cruise at their own risk. The Operator does not accept any liability for any loss, claim, injury or any direct, indirect, incidental, special or consequential damage which may arise out of or is in any way connected with the Passengers participation in the harbour cruise. 2. Under no circumstances shall the Operator be liable for any loss, claim, or any direct, indirect, incidental, special or consequential damages (including but not limited to lost profits or lost savings) which arises out of or is in any way connected with the use of any information, any listing of any data on the Operator's website or any delay or inability to use this web site whether based on tort, contract, strict liability or otherwise. 25. Jurisdiction: The laws of New South Wales apply in relation to these terms and conditions and the Operator's business. 26. Third Party Websites: This website may contain links to other websites maintained by third parties. The Operator is not responsible for and does not operate or control any information or services provided on such third party websites. The links are provided solely for convenience and do not constitute an endorsement by the Operator. 27. Condition Changes: The Operator reserves the right to amend the terms and conditions contained herein at any time. Visitors to the site shall be responsible for reviewing such terms and conditions regularly. 28. Copyright: The compilation of the information contained herein is the copyrighted work of the Operator and may not be modified, copied, distributed, transmitted, displayed, reproduced, published, licensed, used to create derivative works from, transferred, or any information, services or products obtained from this website sold without the express written consent of the Operator and where necessary other information providers. The Operator consents to Travel Agents selling the Operator's products to use the material in their promotion of Australia, and Sydney by downloading from this website. Product and company names mentioned herein may be the trademarks or registered trademarks of their respective owners. Personal Items: All personal items are carried at the risk of the Passenger.

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

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